Privacy Policy

INTRODUCTION

The Cave Vidgelmir appreciates your business and trust. We are an Icelandic, family run  based company, creating amazing travel memories for travellers . Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

Booking Conditions.

The Cave reserves the right to cancel, alter or change any and all tours and bookings due to weather and/ or safety reasons. To uphold the highest possible standards of safety, trips can be changed or cancelled for a variety of reasons. This includes but is not limited to weather, road conditions and seismic activity.

NOTE: A tour is not confirmed unless payment has been made and a confirmation email received.

We accept Visa and MasterCard only.

Cancellation and Refunds.

Weather and unforeseen events, such as earthquakes, may hinder departure of tours. In this case participants are entitled to a full refund.

Participant cancellation policy:

1. Tours cancelled with more than 24 hrs notice are fully refunded.
2. Tours cancelled with less than 24 hrs notice are not refunded.

3. No show – no refund. It may be possible to attend another departure time, however this cannot be guaranteed

NOTE: All cancellations should be done via e-mail by the booking holder. Refunds can only be transferred to the same credit card as used for booking the tour. This process can take up to 7 business days.

Alcohol and Drugs:

The Cave reserves the right to refuse, cancel and/or stop any tour if participants or party are visibly or strongly suspected of being intoxicated.

In this case no refunds are available.

Privacy Policy.

The Cave reserves the right to use data collected from your visit to our site for marketing. Personal privacy guidelines set by google are followed to ensure your personal privacy.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

We look forward to hearing from you